DISTANCE SALES AGREEMENT

1. PARTIES
This Distance Sales Agreement (“Agreement”) is concluded electronically between the Buyer and the Seller under the terms and conditions set forth below. Together, the Buyer and Seller shall be referred to as the “Parties,” and individually as a “Party.”

2. DEFINITIONS
For the purposes of implementation and interpretation of this Agreement, the following terms shall have the meanings set forth below:

• BUYER: A natural person who acquires, uses, or benefits from a Product or Service for purposes other than commercial or professional.

• Ministry: The Ministry of Trade of the Republic of Turkey.

• Bank: Licensed institutions established under the Banking Law No. 5411.

• OXO GLOBAL or Electronic Commerce Intermediary Service Provider: OXO GLOBAL HEALTH AND BEAUTY LTD. CO., operating the Platform through which the Seller offers the Product/Service for sale and mediates the conclusion of distance contracts on behalf of the Seller.

• Service: Any consumer transaction, other than the provision of a Product, performed or committed to be performed for a fee or benefit.

• Law: Law No. 6502 on the Protection of the Consumer.

• Cargo Company: The contracted cargo or logistics company responsible for delivering the Product to the Buyer and handling returns to the Seller or OXO Global.

• Pre-Information Form: The form prepared to inform the Buyer about the minimum requirements specified in the Regulation before the conclusion of the Agreement or the acceptance of any offer by the Buyer.

• Platform: The website www.oxoglobal.org and mobile application owned by OXO Global.

• Seller: Any natural or legal person, including public legal entities, who provides Products/Services to consumers for commercial or professional purposes, or acts on behalf of or for the account of such a provider, with details listed in Article 5 of this Agreement.

• Agreement: The contract concluded between the Seller and the Buyer.

• OXO GLOBAL Delivery Point: Authorized retailer points, cargo branches, and chain stores where the Buyer can conveniently collect purchased Products.

• Product: Movable goods, real estate for residential or vacation purposes, and all types of intangible goods such as software, audio, video, prepared for use in electronic media.

• Regulation: The Regulation on Distance Contracts.

3. SUBJECT AND SCOPE OF THE AGREEMENT
3.1. The subject of this Agreement is the sale and delivery of the Product/Service ordered electronically by the Buyer on the Platform with the characteristics specified in this Agreement and the determination of the Parties’ rights and obligations under the Law and Regulation. The Parties acknowledge and declare that they understand their obligations and responsibilities arising from the Law and Regulation under this Agreement.

3.2. The conclusion of this Agreement shall not prevent the Parties from fulfilling the terms of agreements separately concluded with OXO GLOBAL. The Parties acknowledge and declare that OXO GLOBAL is not a party to the sale of the Product/Service or to the Agreement in any way, except for obligations imposed on it under the Law and Regulation related to the fulfillment of the Parties’ obligations.

3.3. Pursuant to legislation, the following Product/Service sales are excluded from the scope of this Agreement:

a) Financial services
b) Sales made via automated machines
c) Use of a public telephone with telecommunication operators
d) Services related to betting, lottery, sweepstakes, and similar games of chance
e) Formation, transfer, or acquisition of rights in real estate
f) Residential rental
g) Package tours
h) Timeshare, vacation club, long-term holiday services, and their resale or exchange
i) Daily consumables such as food and beverages delivered regularly to the consumer’s residence or workplace by the Seller
j) Passenger transportation services
k) Product installation, maintenance, and repair
l) Social services supporting families and individuals such as daycare, elderly or patient care
m) Value-added electronic communication services provided via SMS without subscription, donations under Law No. 2860, and value-added electronic communication services provided by public institutions

4. PRE-CONTRACTUAL INFORMATION PROVIDED TO THE BUYER
The Buyer acknowledges that prior to creating an order and the conclusion of this Agreement, they have been informed fully and correctly, and have read and understood the following regarding the conclusion and execution of the Agreement:

a) Basic characteristics of the Product/Service
b) Seller’s name, MERSIS number, tax ID, contact, and other identification information
c) Sales process on the Platform and tools/methods to correct incorrectly entered information
d) Information on the relevant Chamber of Commerce and its professional rules (e.g., Istanbul Chamber of Commerce)
e) OXO GLOBAL’s privacy, data processing, electronic communication rules, Buyer’s legal rights, Seller’s rights, and use of rights
f) Shipping restrictions for the Product/Service
g) Accepted payment methods and total price including taxes
h) Delivery procedures and additional costs (shipping, cargo)
i) Other payment, collection, and delivery information, duration, and Party responsibilities
j) Situations where the Buyer cannot exercise the right of withdrawal and conditions for forfeiture
k) Terms, duration, and procedures for using the right of withdrawal, including courier details and all financial matters
l) Address, fax, or email for withdrawal notification
m) Deposits or financial guarantees if requested by Seller
n) Technical protection measures affecting digital content functionality
o) Conditions for special promotions on the Platform
p) Compatibility information for digital content
q) Other sales terms, and access to the Agreement via email or Buyer account
r) Dispute application information to Consumer Courts or Arbitration Committees

5. BUYER, SELLER, ELECTRONIC COMMERCE INTERMEDIARY SERVICE PROVIDER AND INVOICE INFORMATION

BUYER INFORMATION
Recipient Name:
Delivery Address:
Phone:
Fax:
Email/Username:

SELLER INFORMATION
Trade Name / Full Name: OXO GLOBAL HEALTH AND BEAUTY LTD. CO.
Address: Ataköy 7-8-9-10. Kısım Mah. Çobançeşme E-5 Yanyol Cad. No:16/1 Inner Door No:88 Bakırköy/Istanbul
MERSIS Number: 0649116475100001
Tax ID: 6491164751
Phone: 0850 532 9696
KEP & Email: oxoglobal@hs01.kep.tr

INVOICE INFORMATION
Trade Name / Full Name:
Tax Office & Tax ID:
Address:
Phone:
Email/Username:
Invoice Delivery: The invoice will be delivered electronically or with the order to the delivery address.

6. PRODUCT/SERVICE INFORMATION
6.1. Basic characteristics (type, quantity, brand/model, color, price) are on the Platform for review.
6.2. Total amounts payable, including taxes, shipping, installment differences, and discounts are specified in the table:

Product/Service Description:
Quantity:
Cash Price:
Subtotal (incl. VAT):
Shipping Fee:
Product Total (excl. Shipping):
Total Order Price:
Payment Method & Plan:
Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Method:
Delivery Time: Max 30 days
Time to Cargo Company: 1-3 Business Days

*Exceptions in the Agreement and applicable laws are reserved.
**Delivery times indicate handover to cargo, not a guarantee of delivery.

6.3. The Product price is collected from the Buyer by OXO GLOBAL under the “OXO GLOBAL Buyer Assurance” on behalf of the Seller. Payment to OXO GLOBAL constitutes payment to the Seller, and the Buyer has no further payment obligation. Buyer retains statutory return rights.

7. GENERAL PROVISIONS
7.1.–7.19. [Sections describing obligations for delivery, inspections, responsibilities, payment procedures, failure of delivery, order limitations, transfer to another seller, and complaint channels.]

8. SPECIAL CONDITIONS
8.1.–8.6. [Sections describing shopping cart rules, invoicing, credit card payment campaigns, digital product delivery, e-scooter returns, and location restrictions.]

9. PERSONAL DATA PROTECTION AND INTELLECTUAL PROPERTY RIGHTS
9.1.–9.3. [Sections outlining the Seller’s processing of personal data, Buyer’s responsibilities, and ownership of intellectual property on the Platform.]

10. RIGHT OF WITHDRAWAL
10.1.–10.11. [Sections detailing conditions, periods, procedures for withdrawal, delivery, returns, and liability for shipping costs.]

11. CASES WHERE WITHDRAWAL IS NOT AVAILABLE
11.1.–11.3. [Sections detailing exceptions where withdrawal is not applicable, including customized goods, perishable products, digital content, subscriptions, and electronic codes.]

12. DISPUTE RESOLUTION
12.1. Consumer Arbitration Committees and Consumer Courts in the Buyer’s place of residence shall have jurisdiction for disputes.

13. NOTICES AND EVIDENCE AGREEMENT
13.1.–13.2. All correspondence shall be in writing, except where mandatory by law. OXO GLOBAL and Seller’s commercial records shall constitute binding, exclusive evidence under Article 193 of the Code of Civil Procedure.

14. EFFECTIVENESS
14.1. This 14-article Agreement comes into effect on the date of electronic acceptance by the Buyer. A copy is available in the Buyer’s account and can be sent by email upon request.